The hotel offers amenities for your comfortable stay and unforgettable experiences
Responsive Service
“I was pleasantly surprised by the quick response from the service team whenever I called for assistance; they made my stay much more enjoyable.” view full review
Friendly Dining
“Dining at the Hyde restaurant was a good experience, with staff like Kelly and Kasun ensuring we felt welcomed and well looked after.” view full review
Adequate Gym
“The gym met my needs perfectly with a decent selection of cardio machines that allowed me to maintain my routine during my stay.” view full review
Spacious Comfort
“I found the room to be spacious and comfortable, providing a nice respite after a busy day in the city.” view full review
General
Non-smoking rooms
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Allergy-free rooms
Lift
Currency exchange
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Services
Valet parking
Room service
Housekeeping
Car hire
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Spa & Leisure
Back massage
Head massage
Full body massage
Foot massage
Room features
Paid Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Terrace
Tea and coffee facilities
Ironing facilities
Rollaway beds
Bathroom
Separate tub and shower
Bathroom telephone
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
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Location
101 Knightsbridge,
London,
United Kingdom,
SW1X 7RN,
Greater London
Map view
street view
101 Knightsbridge,
London,
United Kingdom,
SW1X 7RN,
Greater London
Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
Great location
Friendly staff
Dirty rooms
Outdated facilities
7.0/10
Very good
Rooms
6.7
Location
8.5
Service
7.2
Dining
6.5
Guest reviews
7.0/10
based on 6 reviews
7.5
7.5/10 based on 1093 reviews
James
United Kingdom,
February
2024
7.4/10
I was very tired and just wanted a cozy place to rest after a long day exploring London. The hotel was large enough for my needs, but some aspects fell short, which was a little disappointing.
Rooms
9.0
The rooms are quite cozy and met my tired self's needs perfectly.
Service
7.0
The staff were very helpful and polite, which made my stay more pleasant despite some concerns about money.
Location
8.0
The location was good, especially for someone who loves shopping. However, the noise from the nearby staff room was bothersome at times and missing complimentary water was a letdown.
Dining
6.0
The dining options were fairly poor, with limited choices, though the relaxed environment made the experience a bit better.
Facilities
7.0
The hotel had various services available and was accommodating, but the absence of basic amenities like complimentary water and coffee was a downside.
Kirsty
United Kingdom,
January
2024
7.6/10
The hotel offers spacious and clean rooms with the convenience of being in central London, although room assignment issues occurred. The location is ideal for shopping and exploring, with easy access to public transportation and upscale dining options. The dining experience is decent but lacks variety, and the hotel facilities are standard.
Rooms
8.0
The spacious and clean rooms offer windows for fresh air, yet there were issues with room assignment.
Service
9.0
Location
9.0
The hotel's central location near shopping areas, public transport, and upscale dining options is perfect for exploring London.
Dining
7.0
The dining experience is fairly standard with room service available, but lacks variety.
Facilities
5.0
The hotel facilities are below ordinary and static.
Joe
United States,
August
2023
6.6/10
My stay at the hotel was a mix of positives and negatives. The location was fantastic, right in the heart of Knightsbridge, close to Hyde Park and various dining options. The rooms, however, were outdated and oddly configured, and there were some issues with billing accuracy from the hotel's service.
Rooms
5.0
The room I was assigned was old and felt cramped as it seemed to be two rooms combined into one. On the bright side, the view of Hyde Park from the 14th floor was lovely.
Service
6.0
The staff was generally professional and helpful, but there was a mishap with double-charging my bank account, which was only resolved after I pursued the matter. Not the ideal service experience.
Location
8.0
I loved the central location in Knightsbridge, right next to Harrods and the Knightsbridge station, making it convenient for exploring the area. However, the high prices in the neighborhood were a drawback.
Dining
7.0
The dining options were standard and satisfactory, with a good English breakfast available. Nothing exceptional but decent overall.
Facilities
7.0
Don
United States,
August
2023
6.6/10
My stay at the hotel was a mix of positives and negatives. The rooms were a bit dirty and outdated, but the location on Knightsbridge road was convenient with many nearby shops, Harrods store within walking distance, and the beautiful Hyde Park just a few meters away. However, there were issues with cleanliness and outdated facilities in the rooms.
Rooms
6.0
The rooms were a bit dirty and out of date. However, the location on Knightsbridge road was convenient with nearby shops and Hyde Park within walking distance.
Service
7.0
The service was a bit confusing regarding additional documentation and room issues. However, Mohamed, a British Egyptian staff member, was very understanding and helpful, making a positive difference in my experience.
Location
9.0
The location was very central, within walking distance to Harrods, across from Hyde Park, and next to Knightsbridge underground station, making it extremely convenient for exploring London.
Dining
5.0
The dining experience was mixed. While the staff were attentive, the in-room dining options were quite disappointing overlooking a terrace with litter and cigarette stubs.
Facilities
6.0
The facilities were okay, with some issues with faucets and flush not working properly. However, the hotel lacked modern amenities that would be expected.
Great location
Dirty rooms
Bryan
United Kingdom,
June
2023
7.8/10
The hotel is located on Knightsbridge Road, close to many shops and within walking distance of Harrods and Hyde Park. The rooms are clean but very dated. The service was helpful and pleasant. The location is perfect, near public transport and restaurants. The dining experience was good but would charge extra. Overall, a convenient choice with some room for improvement.
Rooms
7.0
The rooms are clean but very dated.
Service
8.0
The service staff were helpful and lovely.
Location
9.0
The hotel is in the heart of Knightsbridge, close to Harrods, Hyde Park, and public transportation.
Dining
7.0
The dining was pretty good but would charge extra.
Facilities
8.0
A variety of services available including room service, car hire, and dry cleaning.
Roger
United States,
June
2023
6.2/10
My stay at the hotel had its ups and downs. The location was excellent, being near Knightsbridge station and Harrods, but there were some inconveniences like road noise in the room and a large mechanical crane outside. The service was generally good, although there was an issue with my card and a staff member named Mohammed. The dining experience was decent, though nothing extraordinary. Overall, a mixed experience with some notable positives and negatives.
Rooms
5.0
The room was a bit dusty which triggered my allergies, and there was significant road noise and a large crane outside. Also, there was an issue with missing items from my room.
Service
6.0
The service was generally nice and helpful, except for one gentleman named Mohammed. Some money was deducted from my card without informing me. The furniture in the room was old.
Location
8.0
The hotel's location near Knightsbridge station and Harrods was fantastic, with plenty of food options around. However, there was an incident upon arrival that made me hesitant about staying.
Dining
7.0
The dining experience offered fairly standard but good quality food. The menu seemed to lack variety for a 5-star hotel, and there were additional charges for certain items.